I bought the Physical DVD in a german store and the game recognizes my copy as a "FREE EDITION". I have the loading splash screen say "FREE EDITION" and can't do things like customize my character ingame. I gave my little brother the extra copy that was included with the physical version and I don't know yet whether he's got the same problem now.
I think I'm missing the DLC that indicates that I have the full version. I tried restarting Steam and redownloading the game but it still hasn't appeared.