This game crashes on the menu screen CONSTANTLY

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  • It happens nearly every time I play.
    this is my log file;


    Log: Log file open, 05/01/17 11:55:59
    Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
    DevConfig: GConfig::Find has loaded file: ..\..\Engine\Config\ConsoleVariables.ini
    Init: Version: 12791
    Init: Epic Internal: 0
    Init: Compiled (32-bit): Jan 29 2015 19:31:11
    Init: Changelist: 2424394
    Init: Command line: ?FullscreenLaunch -seekfreeloading
    Init: Base directory: C:\Program Files (x86)\Steam\steamapps\common\TOXIKK\Binaries\Win32\
    [0000.24] Init: Computer: DESKTOP-NTRMN7R
    [0000.24] Init: User: Giulia
    [0000.24] Init: CPU Page size=4096, Processors=8
    [0000.24] Init: High frequency timer resolution =3.914060 MHz
    [0000.24] Init: Memory total: Physical=31.9GB (32GB approx) Pagefile=36.7GB Virtual=4.0GB
    [0000.32] Log: Steam Client API initialized 1
    [0000.35] Log: Steam Game Server API initialized 1
    [0000.37] Init: WinSock: I am DESKTOP-NTRMN7R (192.168.1.129:0)
    [0000.37] Init: Presizing for 83221 objects not considered by GC, pre-allocating 0 bytes.
    [0000.37] Init: Object subsystem initialized
    [0000.47] Log: Found D3D11 adapter 0: NVIDIA GeForce GTX 1080
    [0000.47] Log: Adapter has 3072MB of dedicated video memory, 0MB of dedicated system memory, and 1023MB of shared system memory
    [0000.48] Log: Found D3D11 adapter 1: Microsoft Basic Render Driver
    [0000.48] Log: Adapter has 0MB of dedicated video memory, 0MB of dedicated system memory, and 4095MB of shared system memory
    [0000.53] Log: Shader platform (RHI): PC-D3D-SM3
    [0000.55] Log: PhysX GPU Support: DISABLED
    [0000.58] Init: Initializing FaceFX...
    [0000.58] Init: FaceFX 1.7.4 initialized.
    [0000.59] Init: XAudio2 using 'Altoparlanti (Sound Blaster Z)' : 6 channels at 48 kHz using 32 bits per sample (channel mask 0x3f)
    [0008.86] Init: Finished loading startup packages in 7.86 seconds
    [0008.87] Log: 117094 objects as part of root set at end of initial load.
    [0008.87] Log: 0 out of 0 bytes used by permanent object pool.
    [0008.87] Log: Initializing Engine...
    [0008.92] Init: UEngine initialized
    [0008.94] Init: XAudio2Device initialized.
    [0009.07] Init: Client initialized
    [0010.06] Log: Initializing Steamworks
    [0010.07] Log: Logged in as 'GammaGirl'
    [0010.13] Log: Failed to register data store (UTGameHistory) 'UTDataStore_GameSearchHistory Transient.DataStoreClient_0:UTDataStore_GameSearchHistory_1': existing data store with identical tag 'UTDataStore_GameSearchHistory Transient.DataStoreClient_0:UTDataStore_GameSearchHistory_0'
    [0010.24] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.'
    [0010.24] Warning: Warning, Failed to find object 'Class None.'
    [0010.24] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.'
    [0010.24] Warning: Warning, Failed to find object 'Class None.'
    [0010.24] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.'
    [0010.24] Warning: Warning, Failed to find object 'Class None.'
    [0010.24] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.'
    [0010.24] Warning: Warning, Failed to find object 'Class None.'
    [0010.43] Log: LoadMap: CRZMainMenu?Name=GammaGirl?Team=255?FullscreenLaunch
    [0011.52] Log: Game class is 'CRZEntryGame'
    [0011.54] Log: Primary PhysX scene will be in software.
    [0011.54] Log: Creating Primary PhysX Scene.
    [0011.54] Log: Bringing World CRZMainMenu.TheWorld up for play (0) at 2017.05.01-11.56.10
    [0011.55] Log: Bringing up level for play took: 0.022495
    [0011.66] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
    [0011.66] Log: ########### Finished loading level: 1.233980 seconds
    [0011.72] Init: Game engine initialized
    [0011.72] Log: Initializing Engine Completed
    [0013.25] Log: >>>>>>>>>>>>>> Initial startup: 13.25s <<<<<<<<<<<<<<<
    [0030.00] Log: === Critical error: ===
    Fatal error!

    Address = 0x1372b37 (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\TOXIKK\Binaries\Win32\TOXIKK.exe]
    Address = 0x25b95240 (filename not found)
    Address = 0x77ce5c0c (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
    Address = 0x77ce5b32 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
    Address = 0x77ce58f9 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
    Address = 0x77d029f6 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]

    i love this game.
    thx for help.
    GammaGirl
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